Privacy Policy for Doctyn (Doctyn Academy)
Effective Date: 01-April-2025
Doctyn Innovations Private Limited (“Doctyn,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly in accordance with applicable Indian laws.
This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information when you access our website, www.doctyn.com, or use our services, including but not limited to online and offline academic programs, mentorships, healthcare technology solutions, and workshops.
1. Information We Collect
We may collect the following categories of information:
Personal Data: Full name, email ID, mobile number, gender, date of birth, educational details, and professional registration numbers (e.g., MCI, NMC, DCI, etc.)
Sensitive Personal Data or Information (SPDI): Government-issued ID (e.g., Aadhaar, PAN), financial information for payment processing, health or academic records if applicable
Usage Information: Browser type, IP address, session duration, device identifiers, and course engagement metrics
Transactional Data: Payment confirmations, billing address, transaction IDs (processed via third-party secure gateways)
2. Purpose of Collection
We collect and use personal information for the following purposes:
To create and manage your user account
To provide educational, mentorship, certification, and healthcare-related services
To process payments and generate invoices
To send course-related updates, alerts, and communications
To fulfill legal or regulatory obligations
To improve our platform, services, and user experience
3. Disclosure of Information
We do not sell or rent your personal information.
Your information may be shared with:
Affiliated hospitals, universities, or mentors for program delivery or certification
Payment processors and technology providers under confidentiality contracts
Legal, governmental, or regulatory authorities upon lawful request
4. International Data Transfers
If you enroll in a program or service delivered in collaboration with a foreign institution, your personal data may be transferred to and processed in jurisdictions outside India.
We ensure such transfers comply with applicable Indian laws and are safeguarded using contractual obligations, standard security measures, or partner privacy policies that meet reasonable standards.
5. Data Security
We employ industry-standard security protocols, including:
SSL encryption for data in transit
Secure server infrastructure and firewalls
Access controls and internal security audits
We comply with Rule 8 of the SPDI Rules, 2011, and evolving requirements under the Digital Personal Data Protection Act, 2023 (DPDP Act).
6. Data Retention
We retain personal information:
As long as required to fulfill program delivery, certification, or legal obligations
For archival, audit, and academic record-keeping purposes
Until a user requests account deletion (subject to conditions)
Secure deletion or anonymization procedures are followed when data is no longer needed.
7. Your Rights
You have the right to:
Review or correct your personal data
Request deletion of personal data (where legally applicable)
Withdraw consent for non-essential data processing
Access copies of your personal information upon written request
Requests may be sent to support@doctyn.com, and will be acknowledged in a timely manner.
8. Child Privacy
Our services are intended for individuals aged 18 years and above. If you are under 18, you must have explicit consent from a parent or legal guardian to use our platform or enroll in any program.
If we learn that we have collected data from a minor without appropriate consent, we will take steps to delete such data.
9. Third-Party Links and Tools
Our website may contain links to third-party websites or tools (e.g., webinars, surveys, payment gateways etc.). We are not responsible for their privacy practices and encourage you to review their policies independently.
10. Grievance Officer
As per Rule 5(9) of the SPDI Rules and the DPDP Act, we have designated a Grievance Officer:
Name: Dr Bala Sundar Chintada, CEO- Doctyn Innovations Pvt. Ltd.
Email: support@doctyn.com
Phone: +91 9032076710
Address: 13-1-231, Flat No. 201, 2nd Floor, Chandrakala, B.S.P Colony, Erragadda, Ameerpet, Hyderabad – 500018, Telangana, India
11. Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on our website with a new effective date. Continued use of the platform after such updates constitutes your acceptance of the revised policy.